Complaints/suggestions
Complaints Handling Procedure Customer Information
Filename: ACHA-Complaints-Handling-Procedure---Customer-Information.pdf
File size: 627KB
ACHA Annual Complaints Report 2023/24
Filename: ACHA-Annual-Complaint-Handling-Report-2023.24.pdf
File size: 907KB
How We Regulate - A Guide for Tenants and Service Users
Filename: SHR-how-we-regulate-a-guide-for-tenants-and-service-users-16-april-2024-final.pdf
File size: 174KB
SHR Significant Performance Failure Reporting Form
Filename: complaints-and-serious-concerns-information-for-tenants-and-service-users-of-social-landlords-april-2024.pdf
File size: 268KB
Complaint Handling Performance 2023/2024
Filename: Complaint-Handling-Performance-2023.2024.pdf
File size: 817KB
Complaint Handling Performance 2022/2023
Filename: Complaint-handling-performance-reporting-2022.2023.pdf
File size: 689KB
Complaint Handling Performance 2021/2022
Filename: Complaint-Handling-Performance-2021.2022.pdf
File size: 756KB
Complaint Handling Performance 2020/2021
Filename: Complaint-Handling-Performance-2020.2021.pdf
File size: 515KB
Group Employee of the Season Nomination Form
Filename: Group-Employee-of-the-Season-Nomination-Form.doc
File size: 163KB
Annual Complaints Report 2022/23
Filename: Annual-Complaints-Handling-Report-2022.2023.pdf
File size: 595KB
Annual Complaints Report 2021/22
Filename: ACHA-Annual-Complaints-Handling-Report-2021.2022.pdf
File size: 509KB
Annual Complaints Report 2020/21
Filename: ACHA-Annual-Complaints-Handling-Report-2020.21.pdf
File size: 508KB
Annual Complaints Report 2019/20
Filename: Annual-Complaints-Handling-Report-2019.2020.pdf
File size: 540KB
Annual Complaints Handling Report 2018/19
Filename: ACHA-Annual-Complaints-Handling-Report-2018-19.pdf
File size: 524KB
