Complaints/suggestions
How We Regulate - A Guide for Tenants and Service Users
Filename: SHR-how-we-regulate-a-guide-for-tenants-and-service-users-16-april-2024-final.pdf
File size: 174KB
SHR Significant Performance Failure Reporting Form
Filename: complaints-and-serious-concerns-information-for-tenants-and-service-users-of-social-landlords-april-2024.pdf
File size: 268KB
Customer Information Leaflet
Filename: ACHA-Complaints-Handling-Procedure---Customer-Leaflet.pdf
File size: 112KB
Complaints Handling Procedure
Filename: ACHA-Complaints-Handling-Procedure---Customer-Information.pdf
File size: 442KB
Complaint Handling Performance 2023/2024
Filename: Complaint-Handling-Performance-2023.2024.pdf
File size: 817KB
Complaint Handling Performance 2022/2023
Filename: Complaint-handling-performance-reporting-2022.2023.pdf
File size: 689KB
Complaint Handling Performance April-December 2022
Filename: ACHA-Complaint-handling-performance-reporting-April-to-December-2022.pdf
File size: 771KB
Complaint Handling Performance April-September 2022
Filename: ACHA-Complaint-handling-performance-April-to-September-2022.pdf
File size: 743KB
Complaint Handling Performance April-June 2022
Filename: ACHA-Complaint-handling-performance-April-to-June-2022.pdf
File size: 748KB
Complaint Handling Performance 2021/22
Filename: Complaint-Handling-Performance-2021.2022.pdf
File size: 756KB
Complaint Handling Performance 2020/21
Filename: Complaint-Handling-Performance-2020.2021.pdf
File size: 515KB
Group Employee of the Season Nomination Form
Filename: Group-Employee-of-the-Season-Nomination-Form.doc
File size: 163KB
Annual Complaints Report 2022/23
Filename: Annual-Complaints-Handling-Report-2022.2023.pdf
File size: 595KB
Annual Complaints Report 2021/22
Filename: ACHA-Annual-Complaints-Handling-Report-2021.2022.pdf
File size: 509KB
Annual Complaints Report 2020/21
Filename: ACHA-Annual-Complaints-Handling-Report-2020.21.pdf
File size: 508KB
Annual Complaints Report 2019/20
Filename: Annual-Complaints-Handling-Report-2019.2020.pdf
File size: 540KB
Annual Complaints Handling Report 2018/19
Filename: ACHA-Annual-Complaints-Handling-Report-2018-19.pdf
File size: 524KB
