Policies
You can find links to all our policies below.
ACHA Group Corporate Strategy 2024
Filename: ACHA-Group-Corporate-Strategy-2024.pdf
File size: 7686KB
Anti Fraud, Corruption & Bribery Policy
Filename: Fraud-Corruption-and-BriberyPolicy-2022.pdf
File size: 284KB
Complaints Handling Procedure
Filename: 1729606890_Complaint-Handling-Procedure---Customer-Information.pdf
File size: 624KB
Customer Involvement Strategy 2024-2029
Filename: ACHA-Customer--Involvement-Strategy-2024-2029.pdf
File size: 4669KB
Customer Involvement Strategy 2024-2029 (Easy to Read)
Filename: Easy-to-Read--ACHA-Customer-Involvement-Strategy-2024-2029.pdf
File size: 3990KB
Donations To Charitable Organisations Policy
Filename: FIT-11-Donations-To-Charitable-Organisations-Policy--Community-Action-Fund.pdf
File size: 343KB
Equal Opportunities in Employment Policy
Filename: Group-Equal-Opportunities-in-Employment-Policy.pdf
File size: 267KB
Group Damp Mould and Condensation Policy
Filename: Group-Damp-Mould-and-Condensation-Policy.pdf
File size: 422KB
Group Entitlements, Payments and Benefits Policy
Filename: Group-Entitlements-Payments-and-Benefits-Policy.pdf
File size: 513KB
Group Equality and Human Rights Policy
Filename: Group-Equality-and-Human-Rights-Policy.pdf
File size: 285KB
Group Governing Body Members Code of Conduct
Filename: Group-Govering-Body-Memebers-Code-of-Conduct.pdf
File size: 1336KB
Gypsy Travellers Strategy Document
Filename: 1571826786_HNS-08-Gypsy-Travellers-Strategy-2019---2022.pdf
File size: 997KB
Group Financial Regulations and Contract Standing Orders
Filename: Group-Financial-Regulations-and-Contract-Standing-Orders.pdf
File size: 203KB
Tenant Installation of CCTV and Video Doorbell Policy
Filename: Tenant-Installation-of-CCTV-and-Video-Doorbell-policy.pdf
File size: 465KB
Unacceptable Actions by Complainants
Filename: Unacceptable-Actions-by-Complainants.pdf
File size: 131KB
