Policies
You can find links to all our policies below.
Anti Fraud, Corruption & Bribery Policy
Filename: Fraud-Corruption-and-BriberyPolicy-2022.pdf
File size: 284KB
Arrears Monitoring & Management Policy
Filename: HNS-01-Arrears-Monitoring-and-Management-Policy.pdf
File size: 389KB
Board of Management Standing Orders 2019
Filename: HRCS-03GM5-Board-of-Management-Standing-Orders-2019.pdf
File size: 433KB
Communication and Customer Feedback Strategy
Filename: Communication-and-Customer-Feedback-Strategy.pdf
File size: 410KB
Complaints Handling Procedure
Filename: 1617280089_ACHA-Complaints-Handling-Procedure.pdf
File size: 441KB
DRAFT Tenant Sustainment Policy Consultation
Filename: Draft-Tenancy-Sustainment-Policy.pdf
File size: 380KB
Equal Opportunities in Employment Policy
Filename: Group-Equal-Opportunities-in-Employment-Policy.pdf
File size: 267KB
Estate Management Policy
Filename: Group-Estate-Management-Policy---22nd-August-2019.pdf
File size: 319KB
Factoring Debt Recovery Policy
Filename: HNS-13-Factoring-Debt-Recovery-Policy-v1.pdf
File size: 136KB
Group Equality and Human Rights Policy
Filename: Group-Equality-and-Human-Rights-Policy.pdf
File size: 285KB
Group Governing Body Members Code of Conduct
Filename: Group-Governing-Body-Members-Code-of-Conduct.pdf
File size: 346KB
Gypsy Travellers Strategy Document
Filename: 1571826786_HNS-08-Gypsy-Travellers-Strategy-2019---2022.pdf
File size: 997KB
Group Financial Regulations and Contract Standing Orders
Filename: Group-Financial-Regulations-and-Contract-Standing-Orders.pdf
File size: 203KB
Tenant Participation Strategy
Filename: Tenant-Participation-Strategy-2016-20192.pdf
File size: 591KB
Unacceptable Actions by Complainants
Filename: Unacceptable-Actions-by-Complainants.pdf
File size: 131KB
