Customer Service Centre
0800 028 2755

Surveys and Competitions

Estate Management

We want your views

We are currently reviewing our Estate Management Policy and are seeking the views of our tenants and residents. The Estate Management Policy refers to the physical upkeep and use of common parts of each development or estate and also to individual garden areas. We want to ensure that we offer the highest standard possible in both the service we provide to our tenants and other residents, and the quality of living conditions and environment we offer.

We would encourage you to complete the short questionnaire by following this link "https://www.surveymonkey.co.uk/r/GPHZGWN".

The Draft Estate Management document is also available to view here.

Garden in Bloom 2019

Argyll Community Housing Association is running its annual garden competition across Argyll and Bute. This competition is open to all ACHA tenants. You can nominate yourself, a friend or a neighbour. There are trophies and vouchers to be won! For details on how to enter and for previous winners please see the Garden in Bloom page.

Repairs Service

ACHA would like to consult the following changes to our repairs service. Please can you read the following proposals and click on the link to the survey monkey to complete the survey.

https://www.surveymonkey.co.uk/r/6689GQJ

Remember taking part in this consultation automatically enters your name into our annual prize draw.

Proposed Repair Timescales

Current Repair Timescales

Change to response to Emergency repairs

No Access for repairs targets

Employee of the season

Received excellent service? Why not make sure staff know you’re happy?

We know our teams work hard to deliver excellent service to our tenants. If you’ve received outstanding service why not nominate the person or team who helped you to be employee of the season?

All you need to do is complete the nomination form and send it to hrandcorporateservices@acha.co.uk . All of the nominations are considered by our area committees and the lucky winner will receive a £100 voucher in recognition of their outstanding contribution.

You can read full details of our Employee of The Season policy here

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