Surveys and Competitions

ACHA's Use of CCTV Policy Consultation

We are developing a new policy for Argyll Community Housing Association's (ACHA) use of our own CCTV system. We are seeking your views on the new draft policy.

We have listed the main content of the draft Policy and would like to hear your views on these. You can also view the full draft Policy by clicking the following link: https://www.acha.co.uk/resources/2024-03-27-ACHAS-use-of-CCTV-Policy-V2.pdf

To provide your feedback, please use the following link: https://www.surveymonkey.com/r/TBRQGZG

Alternatively, if you would like a hard copy of the policy, please do not hesitate to make contact with us on 0800 028 2755.

CCTV and Video Doorbell Policy (Tenant Use)

ACHA are reviewing our CCTV and Video Doorbell Policy (Tenant Use). We are looking for your views on the proposed new draft policy.

It is important that key policies are reviewed regularly to ensure that they are up to date with and comply with best practice and current legislation. ACHA’s current CCTV policy was written in 2015.

We have listed below the main content of the draft Policy and we would like to hear your views on these. You can also view the full draft Policy by clicking the following link: https://www.acha.co.uk/resources/2024-03-27-Draft-CCTV-Policy-tenant-use-V3.pdf

To provide your feedback, please use the following link: https://www.surveymonkey.com/r/76J2SHZ

Alternatively, if you would like a hard copy of the policy, please do not hesitate to make contact with us on 0800 028 2755.

Draft Void Management Policy Consultation

ACHA believes that it is essential to consult our customers and take account of their views before making decisions.

We are currently reviewing our Void Management Policy and are seeking you views which will be used to develop the final document. The Draft Void Management Policy can be accessed online by clicking the following link, https://www.acha.co.uk/resources/DRAFT--Void-Management-Policy---March-2024.pdf 

To provide your feedback, please use the following link: https://www.surveymonkey.com/r/ACHAVM

Alternatively, if you would like a paper copy of the draft policy and consultation document, please do not hesitate to make contact with us on 0800 028 2755 or email: communications@acha.co.uk

Please note this consultation will close on Friday 12th April 2024.

Draft Debt Management Policy Consultation

ACHA have developed a new Debt Management Policy which will set out the legal framework and the key principles that we will use to prevent and manage debt. The purpose of the Policy is to ensure that we take all reasonable steps to collect monies due for current and former tenant rent arrears (including service charges) legal expenses, rechargeable repairs, factoring and other miscellaneous debt.

Preventing and managing debt is key to ACHA being able to deliver high quality services to all our tenants, owners and customers and maintain and improve our housing stock.
We are seeking your views on this new draft policy and your views will be used to develop the final document. The Draft Debt Management policy can be accessed by clicking the following link, https://www.acha.co.uk/resources/Debt-Management-Policy---v2-13.03.24.pdf 

To provide your feedback, please use the following link: https://www.surveymonkey.com/r/ACHADM 

Alternatively, if you would like a paper copy of the draft policy and consultation document, please do not hesitate to make contact with us on 0800 028 2755 or email, communications@acha.co.uk

Please note this consultation will close on Friday 19th April 2024.

Draft Mobility Scooter Policy Consultation

Argyll Community Housing Association (ACHA) believes that it is essential to consider the views of our customers with regard to the services and housing we provide.

We have developed a draft Mobility Scooter Policy to provide guidelines for the use of Mobility Scooters within Sheltered Housing complexes, tenant’s homes and common areas.

We are now seeking your views on this draft policy which will be used to develop the final document. The Draft Mobility Scooter Policy can be accessed here

To provide your feedback please use the following link: https://www.surveymonkey.com/r/ACHAMS

Or QR Code:

If you would like to receive a hard copy of the consultation documents, please contact Jasmine.McCutcheon@acha.co.uk or telephone our Customer Service Centre on: 0800 028 2755 who will be happy to send you a copy by email or post.

Please note that this consultation will close on 8^th April 2024

Dunoon Community Development Trust Active Travel Survey – would like your help 

Out & About in Dunoon
Making Active Travel easier across our town

Please complete our short survey!

What small changes would help you make more everyday journeys by walking, cycling or wheeling?

By wheeling we mean moving around by wheelchair, mobility scooter, with a pram, scooter or skates.

Dunoon Community Development Trust is working with Argyll & Bute Council to help develop a plan detailing what those small changes could be and how they could be achieved.

This survey isn’t about cycle paths and major road changes. It is about smaller changes like dropped kerbs, benches, bike parking and well lit paths that could make a difference.

Please take five minutes to help us gather ideas from across our community.

Click here to complete our short survey

Garden in Bloom

The Garden Competition is now closed. Winners will be advised in due course.

How did we do?