Customer Service Centre
0800 028 2755

Information and advice

ACHA publishes several leaflets that you might find useful. You can download them in the related publications box on the right hand side.

  • Anti Social Behaviour
  • A responsible guide to dog ownership
  • Frost Precaution
  • What to do if an ACHA Tenant Dies

If you can't find the information you are looking for you can call into one of our offices, e-mail or telephone us. Visit our Contact Us page to find your local office.


01546 605550

Free Independent Confidential Impartial advice on a range of issues including:
Housing Options, Security of Tenure, Eviction, Homelessness, Disrepair in rented accommodation, Money Advice, Benefits and much more.

The helpline is open Monday – Friday 10:00 – 16:00

Alternatively Email:

There is also a 24-hour answering service and we will respond to your message as soon as possible.