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CCTV and Video Doorbells

Video doorbells and CCTV are becoming very popular, with the technology now being cheaper and more readily available.

To make our position clear on the installation and use of video camera doorbells, we've developed and published a new CCTV and Video Doorbell policy, which can be found on our website here.

CCTV and Video doorbells add an extra layer of security to a home. We want our tenants to feel safe inside their homes, and we won't prevent you installing CCTV or a video doorbell should you wish to do so.

You are not required to ask permission to install CCTV or video doorbells. All we ask is that they are used responsibly in line with the law, and with respect to your neighbours.

When you vacate your property the CCTV or video doorbell must be removed, or you will be recharged the cost of ACHA removing it. Any damage caused to our property by the installation or removal of the CCTV or video doorbell must be made good otherwise you will be recharged.

If you do install CCTV or video doorbell you should be aware of this advise which is on the information Commissioners website:- "If your CCTV captures images beyond your property boundary such as your neighbours property or public streets and footpaths then your use of the system is subject to the data protection laws. This does not mean you are breaking the law but it does mean that as the CCTV user you are a data controller so you will need to comply with your legal obligations under the data protection laws."

Any dispute over video doorbell cameras counts as a civil matter to be settled without the need of our intervention. It is up to the person who initiates the dispute, to prove any wrongdoing.

Further guidance regarding the use of CCTV and video doorbell cameras can be found on the websites/links below.
www.ico.org.uk
www.ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/ 

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