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Rent Payments Are Changing to Monthly Billing

We are making a change to the way we charge rent to make things simpler for you. In this post, we’ll breakdown what’s changing, why’s changing and how it affects you.

Starting 1 April 2026, we will switch from weekly to monthly billing. This change is designed to simplify the process for you.

Right now, your annual rent is split over 50 weeks with a two-week break in December. Under the new system, rent will be spread evenly across 12 months, making it easier than ever to track and manage your payments.

We are committed to supporting you through this transition. If you have any questions or concerns, please contact our customer service centre on 0800 028 2755. Alternatively, you can visit one of our offices; locations and opening times can be found here: https://www.acha.co.uk/contact/

To find out why we’re making this change, and to learn how it will affect you, check out our Rent Increase Guidance Note.