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Introducing Our New SMS/Email Communication Service

ACHA is pleased to announce a new SMS/Email communication service. This service is designed to improve how we communicate with our tenants and factored owners, making it easier to share important updates and invite feedback.

What to expect?

You will shortly receive a welcome text and/or email message from ACHA.
Please save the contact details under “ACHA” so you can easily recognise future messages from us.
Communications will include service updates and invitations to participate in consultations regarding your tenancy, property services and wide community matters.

Keeping you details up to date

If you do not receive a welcome message, it may mean we do not have your current mobile number or email address. Please contact us on 0800 028 2755 or email: achacustomerservicecentre@acha.co.uk so we can update your contact details and ensure you are included in future communications.

What’s next?

This is the initial rollout and we will be introducing additional features in the near future to further enhance the service. We will keep you informed as these developments become available.