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Duncan's in the Picture!

Argyll Community Housing Association (ACHA) carried out a tenant satisfaction survey during October 2015. Over 1,600 tenants from all over Argyll and Bute were contacted by ACHA staff and asked to participate. 450 tenants agreed to take part in the survey, the aim of which is to assist the Association to develop and improve its services to tenants

All participants were entered into a prize draw to win a 40” TV. Pictured is Duncan McCallum of Kerrera Terrace, Oban receiving his prize from ACHA’s Chairman of the Board of Management, Mr Jim Milne.

Mr Milne expressed his gratitude to the tenants who took part in the survey adding that “as a tenant led organisation it is vital that the Association understands the needs of our tenants. An exercise like this allows us to ensure that the views expressed by our tenants are taken into account when deciding on service improvements”.

The results of the satisfaction survey will be reported to ACHA tenants and also to the Scottish Housing Regulator.