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Draft Customer Involvement Strategy

Argyll Community Housing Association (ACHA) believes that it is essential to consider the views of our customers with regard to the services and housing we provide. We worked with our Tenant Scrutiny Group “Your Voice” to develop the draft Customer Involvement Strategy using customer feedback. We are now seeking your views on the draft Strategy. Your views will be used to develop the final Customer Involvement Strategy.

The Draft Customer Involvement Strategy can be viewed here: https://www.acha.co.uk/resources/2023-01-12-Draft-ACHA-Customer-Involvement-Strategy-2024-2029.pdf

Please provide your feedback here: https://www.surveymonkey.com/r/ACHACIS

If you would like to receive a hard copy of the consultation documents, please contact our Customer Service Centre on 0800 028 2755 who will be happy to send you a copy by email or post.

Please note that this consultation will close on 19th February 2024.