Latest news
Take Part in Our 2026 Customer Satisfaction Survey
ACHA will be carrying out our next customer satisfaction survey over the next few weeks. The main purpose of this is to gather information on how you feel about our services.
We have appointed an independent company, Research Resource, to carry out the survey and they are aiming to speak to around 1000 of our customers.
ACHA Announces New Build Development at Dalintober, Campbeltown
Campbeltown, 18 June 2026 – On 15th June 2026, Argyll Community Housing Association announced that it has received planning permission for a new development of housing consisting of 37 new homes in Dalintober, Campbeltown.
We Want Your Input on Our Older Person’s Strategy
Read our strategy and tell us if we’ve got it right. Complete the survey by 16 June and you could win a £50 Amazon gift voucher.
Tenant Feedback: Policy Reviews
Tenant feedback is vital to us at ACHA. We are currently seeking your views on revisions to two of our key policies: the Repairs and Maintenance Policy and the Heating Safety and Energy Policy.
Updating Your Universal Credit Online Account Following Our Rent Charge Frequency Change
If you receive Universal Credit to help with your housing costs, it is important that you update your Universal Credit online account so your benefit matches your new monthly rent charge.
If you receive Universal Credit (whether it is paid to you or directly to Argyll Community Housing Association), you must update your Universal Credit online account on or after 1st April 2026. Please do not update your Universal Credit online account or telephone before 1 April 2026 to advise of the change to your circumstances as the change will not be processed by the Department of Work & Pensions (DWP).
If you have a telephone claim for universal credit which means you do not have an online account please phone the helpline on 0800 328 5644 to report the change to your housing costs on or after the 1st April 2026.
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