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ACHA wants tenant views

Argyll Community Housing Association (ACHA) is pleased to report that a short tenant satisfaction survey will be carried out during August.

A sample of ACHA tenants from across the Argyll and Bute area will be telephoned by staff and asked to contribute to the satisfaction survey. The questions will be focussed around key services and the results will be reported to tenants and also to the Scottish Housing Regulator.

Yvonne Angus, ACHA’s Regional Manager advised

“ACHA is keen to seek the opinions from its tenants across a range of subjects, enabling us to be more aware of their needs. We used feedback from our last survey to make changes to some of our services to improve tenant experience”.

All information given will be entirely confidential and participants will be entered into a prize draw to win a TV or device up to the value of £200.

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