Repairs

New Freephone Repairs Hotline

ACHA are delighted to introduce a new way of reporting repairs - all you have to do is call our new FREEPHONE number:

• 0800 028 2755 •

This new system will make repairs easier to report to the new ACHA repairs control centre and the call is free so it won't cost you a penny!*

* Calls from a mobile phone may result in a charge

ACHA has developed a new repairs service. All repairs will be reported to our new Control Centre and where there are in-house repair workmen, you will see them in our smart new vans.

We are also planning to implement a new "appointment time" system which we are sure our tenants will welcome.

Don't forget about the new Repairs Satisfaction forms that tenants will be encouraged to complete. This will let us know if you think the contractor has done a good job or not.