Website Accessibility

If you would like information in another language or format, please ask us

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Ma tha sibh ag iarraidh fiosrachadh ann an cànan no riochd eile, feuch gum faighnich sibh dhuinn.

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Jeżeli chcieliby Państwo uzyskać informacje w innym języku lub w innym formacie, prosimy dać nam znać.

Customer Service Centre: 0800 028 2755   Email:

We've made every effort to make this website accessible but you can change the default colours and font style and sizes using your browser.

On your keyboard press Ctrl along with the + or - button to make the text and pictures bigger and smaller. You can get the same effect by holding Ctrl on your keyboard and scrolling the middle mouse button.

How you change the other options depends on the browser you are using:

In Internet Explorer go to Tools > Internet Options > General > Click Accessibility and alter the settings to suit you.

In Firefox go to Edit > Preferences > Content > Fonts & colors > Advanced > change Min Font Size and set the size to one that suits you.

In Opera go to Tools > Preferences > Web Pages and alter the settings to suit you.

In Chrome Click the 3 horizontal lines in the top right hand corner > Settings > Click "show advanced settings" at the bottom of the page > under "web content" alter the settings to suit you.

The BBC provides a comprehensive guide to adjusting your computer and browser to suit your needs at

If you are having difficulty accessing the site please e-mail the IT dept at

If you are looking for help or advice you can also visit our offices or telephone us. Details of our locations and phone numbers are on our contact us page.