How to Pay Your Rent
Where to Pay
The Association will accept payments at its offices in the following locations:-
Dalriada House Lochgilphead -Telephone (01546 604800)
Old Quay Head, Campbeltown - Telephone (01586 559055)
Jamieson Street, Bowmore - Telephone (01496 301312)
Menzies House Glenshellach Business Park, Oban - Telephone (01631 567962)
Manse Avenue, Dunoon - Telephone (01369 708688)
Union Street, Rothesay - Telephone (01700 501314)
James Street, Helensburgh - Telephone (01436 658700)
How to Pay
Payment can be made at these offices by cheque, cash, debit and credit card.
Debit and Credit Card Payments can also be accepted by telephone.
For regular payments we will also accept transactions by Standing Order and Direct Debit.
Standing Order:
We will accept standing order payments weekly, fortnightly, four weekly and monthly.
Standing order forms are available at each office and agreement should be reached with the local office to pay by this method.
You should then complete the form and forwarded it to your bank for payment.
Standing Order Mandate
Direct Debit
There are many advantages of paying your rent by Direct Debit:
* Regular and predictable payments means you can forecast and manage your cash flow more accurately.
* Data transactions are processed to the highest security specifications.
* Direct Debit is well established and trusted so you can feel confident using this method of payment.
* Under the terms of the Direct Debit Guarantee, you are protected in the event of a collection error and will receive a full and immediate refund from your bank.
* We will inform you 10 working days in advance if the amounts to be paid or the payment dates change.
* You will save time as there is no travel time, parking and no queuing!
* No paperwork – once a Direct Debit mandate has been set up.
* No postages or travel costs.
* You will have peace of mind knowing bills are being paid automatically and payments will never be missed.
* It’s more convenient for you – less trips to our offices.
* Easy to cancel – in case a direct debit instruction needs to be cancelled, you simply give written instructions to your bank or Building Society (a copy must also be sent to ACHA).
* Payment by cheque may become a thing of the past.
What do I have to do?
Simply complete the attached Direct Debit form and return to Finance & IT, Dalriada House, Lochgilphead, PA31 8ST. By doing so, you will automatically be entered into our annual prize draw – with the chance of winning £100!
If you would like further information or wish to discuss, please contact your local area office:
Helensburgh & Lomond..............................telephone 01436 658700
31 James Street, Helensburgh, G84 8AS
Cowal.........................................................telephone 01369 708688
Dolphin Hall, Manse Avenue, Dunoon, PA23 8DQ
Bute...........................................................telephone 01700 501314
Union Street, Rothesay, PA20 0HD
Mid Argyll...................................................telephone 01546 604800
Dalriada House, Lochgilphead, PA31 8ST
Kintyre.......................................................telephone 01586 559055
Old Quay Head, Campbeltown, PA28 6ED
Islay...........................................................telephone 01496 301312
Jamieson Street, Bowmore, PA43 7HP
Oban, Lorn & the Isles................................telephone 01631 567962
Menzies House, Glenshellach Business Park, Oban, PA34 4RY
Mull............................................................telephone 01688 302051
Breadalbane Street, Tobermory, Mull, PA75 6PX
Direct debits are collected on the first day of each month.
A letter will be issued prior to the first due date informing you of the amount due to be collected.
Direct Debit Form 
ARGYLL & BUTE HOUSING AND INFORMATION SERVICE
HOUSING ADVICE HELPLINE
0800 731 8337
Free Independent Confidential Impartial advice on a range of issues including:
Housing Options, Security of Tenure, Eviction, Homelessness, Disrepair in rented accommodation, Money Advice, Benefits and much more.
The helpline is open Monday – Friday 10:00 – 16:00
Alternatively Email: info@abcab.org.uk
There is also a 24-hour answering service and we will respond to your message as soon as possible.